Profile

Profile Overview

Yellow Moon Tours

Arts & Entertainment

We are a private tour operator specialising in private tours for high end clients around the world. We partner mostly with five star hotels in London for inbound tourism but also with Virtuoso agents and businesses as well as direct clients.
10 - 49 employees

Business & Operations Executive

Salary
£25k - £36k
Type
Full-time permanent
Location
London, UK
Work environment
Hybrid remote
Department
Operations
Valid until
May 25, 2024
About

This is a fantastic opportunity to join the team of a fast growing international private tour operator in an executive capacity!

We are all about creating special experiences and memories to a high end clientele as we build an exciting and innovative brand around the world.

You would be working in a small team to assist clients visiting the UK, as well as New York, Paris and other growing territories.

The role will allow a new candidate to become familiar with the operations of the company, learning the ins and outs and developing an understanding of how we are able to maintain and enhance a renowned 5-star service to our clients around the world. There is potential for progression and growth within this fast-growing company!


This role is 5 days a week - Monday to Friday. However, in the peak season (March-August), it is 5 days a week with one day being either Saturday or Sunday. Outside of those months, every second week would require a weekend day (with a Friday or Monday off in lieu). 

Skills you will practice

  • Calendar Management
  • Email Management
  • Written & Verbal Communications
  • Collaboration & Team Building
  • Writing & Editing
  • Scheduling & Planning
  • Quality Control
  • Business Processes & Operations
  • Customer Service

Benefits

  • Dinners
  • Theatre outings
  • Good times
  • Our Office Manager is a large but very friendly company dog!
  • Hybrid-working model 3/2
Travelling
No
DBS
No
Driving License
No
Offers visa sponsorship
No

What does an average week look like?

  • Answering customer emails
  • Helping to facilitate private tours for high-end exclusive guests
  • Hotel concierge inquiries
  • Tailor-making itineraries
  • Processing bookings
  • Ensuring the smooth and seamless operation of all tours
  • Assist with and research logistics - sourcing new contractors - guides and drivers, researching potential new tours, assisting in developing tours in other countries

What you will learn

  • Business operations
  • 5-star customer service
  • Logistics
  • Client management
  • Sales

Progression paths

  • You will have plenty of opportunities to pitch ideas!
  • Management roles in strategic, corporate or creative development
  • We are particularly interested in career-oriented and ambitious candidates

What type of person would fit best?

  • Friendly
  • Energetic
  • High attention to detail
  • Ability to work well under pressure
  • Organised
  • Articulate
  • Confident
  • Career-focused
Apply